Account Setup and Management

Someone I eat with can't create or doesn’t want an account. How do I include their food preferences?
That's a pickle! Good news - it's a problem our design team already thought to solve. There can be many reasons why people can't or won&#...
Mon, 13 May, 2019 at 11:48 AM
How do I create and manage an account for another person (example - child, friend, grandparent)?
Selectivor allows you to create and manage profiles for people that you eat with who can't or won't create their own profile. This is a useful fea...
Mon, 13 May, 2019 at 11:50 AM
I can't select certain foods as an allergy (especially foods with multiple ingredients). Why not?
The Selectivor team is dedicated to helping people with food allergy stay safe.  You're able to select any food as an allergy food if: 1. We have ...
Mon, 13 May, 2019 at 11:52 AM
I cannot see profile images for some of my friends.
If you use Adblock Plus it is possible that some profile images are blocked while you are logged in to your Selectivor account. We do not have any popups or...
Mon, 13 May, 2019 at 11:53 AM
How do I add or change a photo for my profile?
Let's get you noticed! Starting from your home page, select the user icon on the right upper corner to open your eating profile page > Select th...
Mon, 13 May, 2019 at 10:55 AM
How do I change or update my email address?
Your email address is way we uniquely identify you. At this time it’s not possible to change/update your email address on an existing account.  If you n...
Mon, 13 May, 2019 at 10:57 AM
How do I change or update my name?
Here's what to do: Starting from your home page, select the user icon on the right upper corner to open your eating profile page > Select the co...
Mon, 13 May, 2019 at 10:59 AM
How do I change or update my age?
You don’t have to update your age unless you incorrectly entered a wrong age when you set up your account. The age you see is the age when you set up your o...
Mon, 13 May, 2019 at 11:00 AM
How do I change or update my gender?
Here's what to do: Starting from your home page, select the user icon on the right upper corner to open your eating profile page > Select the co...
Mon, 13 May, 2019 at 11:01 AM
How do I change or update my password?
Here's what to do: Starting from your home page, select the user icon on the right upper corner to open your eating profile page > Select the co...
Mon, 13 May, 2019 at 11:02 AM