Top Known Issues

Technical problems in May 2019
We are launching our new version of Selectivor in May 2019.  As with any big overhaul, you may experience a few unexpected bugs, crashes, lost informati...
Mon, 13 May, 2019 at 4:39 PM
How do I update to the new version of Selectivor? (circa May 2019)
If you already have Selectivor on your mobile, simply go to the Google Play Store or App Store and update to the latest version. This should work for most o...
Mon, 13 May, 2019 at 4:40 PM
I just joined and my account disappeared. What happened? (circa May 2019)
You joined us at an exciting time. We're launching our new Selectivor experience in May 2019. If you joined us in early May, your recently-created prof...
Tue, 14 May, 2019 at 7:36 AM
What happened to My Events from the previous version? (circa May 2019)
You may have noticed that our new version doesn’t include the Events feature from our previous version. Many of you have told us that Groups offers many of ...
Tue, 14 May, 2019 at 8:56 AM
Why can't I find the app at www.selectivor.com any more? (circa May 2019)
We are launching a new version of Selectivor in May 2019. The new version is all-mobile, all-voice. The web version formerly at selectivor.com was retired a...
Mon, 13 May, 2019 at 4:40 PM
I've invited people but they don't show up in my profile
We understand how frustrating it is waiting for someone to follow through. When someone you invite creates a profile, you should see them listed in your co...
Mon, 17 Jun, 2019 at 11:11 AM
I'm having trouble entering my preferences.
There are some common reasons you might be having trouble.  You can't type in a food item that's not in our system. Start typing your intentio...
Mon, 17 Jun, 2019 at 11:14 AM
I keep getting logged out of my account and have to log back in.
The Selectivor app is designed to keep you logged in for your convenience. The main reason you may be logged out is an issue with internet connection. When ...
Mon, 17 Jun, 2019 at 11:06 AM
I get random error messages when using or opening Selectivor.
The main reason you may be logged out is an issue with internet connection. When your internet connection is weak or doesn't exist, you may see an &qu...
Mon, 17 Jun, 2019 at 11:07 AM
I can't login using Facebook
Some people have had trouble logging into Selectivor using the Facebook app.  Here are a few tips to fix that: Try logging out of the Facebook app then l...
Thu, 27 Jun, 2019 at 1:04 PM