Top Known Issues

Technical problems in May 2019
We are launching our new version of Selectivor in May 2019.  As with any big overhaul, you may experience a few unexpected bugs, crashes, lost informati...
Mon, 13 May, 2019 at 4:39 PM
How do I update to the new version of Selectivor? (circa May 2019)
If you already have Selectivor on your mobile, simply go to the Google Play Store or App Store and update to the latest version. This should work for most o...
Mon, 13 May, 2019 at 4:40 PM
I just joined and my account disappeared. What happened? (circa May 2019)
You joined us at an exciting time. We're launching our new Selectivor experience in May 2019. If you joined us in early May, your recently-created prof...
Tue, 14 May, 2019 at 7:36 AM
What happened to My Events from the previous version? (circa May 2019)
You may have noticed that our new version doesn’t include the Events feature from our previous version. Many of you have told us that Groups offers many of ...
Tue, 14 May, 2019 at 8:56 AM
Why can't I find the app at www.selectivor.com any more? (circa May 2019)
We are launching a new version of Selectivor in May 2019. The new version is all-mobile, all-voice. The web version formerly at selectivor.com was retired a...
Mon, 13 May, 2019 at 4:40 PM
I've invited people but they don't show up in my profile
We understand how frustrating it is waiting for someone to follow through. When someone you invite creates a profile, you should receive a notification tha...
Tue, 26 Sep, 2017 at 8:42 AM
I can't hit "Send" when inviting by email.
Many apologies! We are working right now to improve the email invitation feature and prevent you from having and difficulties. In the meantime, our guess is...
Tue, 26 Sep, 2017 at 8:42 AM
I created a Group or Event and it disappeared. Why?
Argh! That's frustrating... If you are the owner/creator of a Group or Event, only you can delete it. So assuming you didn't delete it, one other...
Tue, 26 Sep, 2017 at 8:42 AM
I'm having trouble entering my preferences in the sentences during set up.
That's understandable and we're sorry you're having trouble! We're urgently fixing this situation so it doesn't happen in the futur...
Tue, 26 Sep, 2017 at 8:42 AM
I get a "Network error" message when I try to get on Selectivor.
We're sorry this is happening! The most common issue is that you may not be using the latest version of your browser. Try these steps: 1. Update y...
Wed, 27 Sep, 2017 at 12:37 PM