How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Selectivor App Issues
Account Setup and Management
Someone I eat with can't create or doesn’t want an account. How do I include their food preferences?
How do I create and manage an account for another person (example - child, friend, grandparent)?
I can't select certain foods as an allergy (especially foods with multiple ingredients). Why not?
I cannot see profile images for some of my friends.
How do I add or change a photo for my profile?
View all 17
Buddies, Groups and Profiles I Manage
How do I invite buddies?
How do I cancel an invitation after I send it?
How do I see if I have any buddy requests? How do I view buddy requests I receive?
What happens if I ignore a buddy invitation?
How do I re-send a buddy invitation if someone’s not replying?
View all 19
What are my privacy options?
Why is a child aged 12 or younger not allowed to have their own account?
Why are my diets not visible to others?
I don’t want people to know I have food allergies. What can I do so other don't see my food allergies?
Will people who are not my buddies know my eating wishes?
Diets and Database
I can’t find or don’t see a food or diet in Selectivor. How can I get it added?
I don’t see any commercial diet programs like Jenny Craig or Weight Watchers on Selectivor. Do you plan to add those?
I'm not on a specific diet and I don't have a food allergy. Why should I create a Selectivor account?
What can I do if I disagree with some food assignments for a diet on Selectivor?
Can I add a food that's not in your database to my profile?
View all 6
Eating Profile, Food Info and Recipes
How do I create my own customized diet profile and eating wishes?
How do I see or review my eating wishes and preferences? How do I know what my current eating wishes and preferences are?
I can’t find a condition, diet or food. How do I find my condition, diet or food?
How do I get info about diets or foods I selected for my profile?
Where are my favorite recipes stored? Where can I find my favorite recipes?
View all 19
Tracker and Journal
How do I turn my tracker on or off?
How do I know which symptom or condition I’m tracking? How do I know what I’m tracking?
How do I make a special note for a specific day?
Can I edit or change a journal entry I've completed?
What happens to my journal if I change my eating wishes?
View all 17
Can I be on several challenges at the same time?
How do I start a challenge?
Are all challenges 7 days long? Can I choose a challenge length that’s not listed?
How do I delete a challenge?
How do I create my own challenge?
View all 13